FAQ
Here is some helpful info. If you have any other questions, please use our contact us page so we can help. Thank you!
Where are your products made?
All our materials come from the US and the final products are hand-crafted in Panama City Beach, FL.
Can you tell me about your magnets?
Our magnets are primarily designed for decorative purposes, rather than for heavy-duty holding strength. While they can securely attach to most metal surfaces, they aren't meant for holding thick stacks of paper or heavier items.
They are made from a flexible magnet material that is designed to be durable and strong and they are safe for use on stainless steel appliances and should not scratch or damage the surface. To clean the magnets, simply wipe them with a damp cloth and mild detergent if necessary.
Do you offer wholesale or bulk orders?
Absolutely! Please use the Contact Us & Wholesale page to submit the required info.
Do you ship outside of the US?
Not at this time but we will consider it in the future.
How Long Does An Order Take To Arrive?
We try to process your order within a day so it generally takes less than a week for you to receive it. We currently only ship to the US but will consider expanding our shipping zones in the future.
Please understand we can never guarantee a specific arrival time because once we hand it over to be shipped, it is out of our control.
How Can I Track My Order?
You will receive an email when your order ships and the tracking number will be provided.
What is your return and refund policy?
Please see our Return & Refund Policy.